Privacy
Delete My Data
You have the right to request permanent deletion of the data associated with your BusinessX account, apart from a few records we must keep (listed below). Fill in the form and we'll handle the rest.
Prefer instant deletion? If you still have BusinessX installed, go to Profile → Delete Account inside the app instead. It deletes your account and your BusinessX Cloud data immediately, with no 30-day wait, and removes older Google Drive or iCloud backups it can still reach (it tells you if any remain). Use this form only if you can't access the app.
30-day processing
We process all deletion requests within 30 days of your request.
Export first
Go to the app → Profile → Export data to save a CSV, Excel or PDF copy before deleting.
Confirmation email
We'll send a confirmation to your email once deletion is complete.
What gets deleted
- ✕All inventory items and stock records
- ✕Complete sales history and transactions
- ✕Monthly reports and expense logs
- ✕Your BusinessX Cloud backups and synced shops — anyone you shared a shop with loses access to it
- ✕Older Google Drive or iCloud backup files — in-app account deletion removes them when the app can still reach them without asking you to sign in again, and tells you if any were left; if you're submitting this form instead, you'll need to remove them yourself via your Google Account's third-party access settings or your device's iCloud storage settings, since we can't access your personal cloud storage
- ✕Your account profile and preferences
What we keep, and why
Deleting your account doesn't erase a few records we are required to keep or need to defend a legal claim. They are kept only for the periods in our Privacy Policy (Section 9) and are not used for anything else.
- •Consent records — the date, time, version and platform of your acceptance of our Privacy Policy and Terms, kept for as long as needed to show consent was given and to defend legal claims
- •Web purchase and redeem-code records — checkout email, order and code identifiers, plan and payment status, kept for as long as tax, accounting and consumer-law obligations require (generally several years) and to resolve refund or chargeback disputes
- •Your deletion request and any support messages about it, kept to show we handled your request
Prefer to contact us directly? businessxteam@gmail.com
Submit a Request
All fields marked * are required.